Benefits
Service agreements, Service requests, Projects
- Reduced service, contract and project costs
- Effective management of your customers’ assets and facilities
- Easier planning, efficient follow up of the maintenance tasks
- Optimized inventory management
- Improved productivity for the service department. Best use of human resources
- Reduced operating costs
- Better information to the management, better decisions
Customer Management
- Total control of invoicing and payment activities. No billable works are lost
- Satisfied and loyal customers
- Reduced paper work
- Increased sales, additional service revenue
- Immediate access to customers history and account information
- Quick and effective response to customers complaints or requests
- Accurate and detailed statement of work which can be provided to the customers including man-hours, costs, etc