iMaint/eng helps you to improve your competitiveness, get additional service revenue, reduce costs and increase customer satisfaction.
It combines a powerful service management system (that includes asset management) with CRM (Customer Management) functionality in order to provide you with total control of your customers and activities.
It is a unique tool to support
- Effective customer management
- Improved field efficiency, improved productivity for the service department
- Total control of the invoicing and payment activities. Never lose billable hours. Generate invoices quickly and easily. Send your invoices sooner, get paid quicker.
- Planning and follow up of all activities assuring timely completion of all jobs
- Cost tracking for service agreements, service activities and projects . Make sure that you stay on budget and on track.
- Improved performance of customers equipment
- Successful inventory management, optimization of purchasing activities and stocking policies
- Immediate access to customer history and account information
- Reduced paper work.
- Satisfied and loyal customers.